Return Policy

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then receive a full refund of the order amount including shipping costs.

Only the costs for returning the product from your home to the webshop are at your own expense. Please consult your carrier’s website for the exact rates.

If you exercise your right of withdrawal, the product must be returned to the entrepreneur with all supplied accessories – if reasonably possible – in its original condition and packaging.

To exercise this right, please contact us at support info@cosmetigo.be. We will refund the due order amount within 14 days after registration of your return, provided that the product has already been received in good condition.