Shipping Policy

Delivery Time = Fast Processing + Immediate Dispatch
We believe in speed. That is why we guarantee ultra-fast processing: orders placed before 17:00 (GMT+01:00 – Brussels) are shipped the same day. After dispatch, the average delivery time is 1 to 3 business days. This means you receive your favorite products faster than ever before. In most cases, you can expect a total delivery time of only 24 to 72 hours within Belgium and neighboring countries.

Shipping Service
We work with reliable partners such as Bpost, DHL, and FedEx to deliver your orders. Thanks to this cooperation, you benefit from secure delivery and real-time tracking information to easily follow your package.

Tracking
Every order includes a track & trace code. As soon as your package leaves our warehouse, you will receive an email so you can follow its progress right to your doorstep.

Extras & Free Shipping
To enhance your shopping experience, we offer free shipping on orders above a certain amount. You can also choose insured shipping with priority handling for a small additional fee, ensuring your order is handled with the utmost care.

Delays
Although we do everything possible to deliver your package quickly, during extremely busy periods (such as holidays), the delivery service may require additional time. In such cases, we will always keep you proactively informed.

Customer Service
Do you have questions about your shipment? Our team is available every day to assist you. We aim for a 100% worry-free shopping experience.